Remote TV + Mounting Service

Note: To install customer’s own bracket for mounting of TCL TV.

Customer’s confirmation is required.

Replace the old TV with TCL TV on existing installed bracket, without any 

removal/ replacement/ reinstallation/ relocation of the bracket.

Customer’s confirmation is required.

Selected brackets by Samsung/ LG might not be compatible with TCL TV. In 

this case, a new bracket is required and installation fees apply.

TCL TV Delivery, Set-up & Installation Services Scope of Work Definition

:

Delivery Only


• Delivery of TV to customer’s ship to address. The delivery does not include any form of set-up, installation and/ or bracket.



Table Top Set-Up 

• 
Set-up TV display stand only on table-top or console cabinet.

• 
Transfer of port inputs (USB, HDMI) from old to new TV.

• 
Pair-up TV Remote Control (via Bluetooth).

• 
WiFi Account/ID Search-Check (exclude connection, signal, stability check).

• 
Local TV channels scanning (exclude Channel settings). 

Fixed Bracket Installation

• 
To install TCL Fixed Bracket for mounting of TCL TV.



Swivel Bracket Installation

• 
To install TCL Single/ Double Arm Swivel Bracket for mounting of TCL TV.



Mount on Your Own Bracket


• 
To install customer’s own bracket for mounting of TCL TV.



Remove Old TV + TCL TV Mounting

• 
Replace the old TV with TCL TV on existing installed bracket, without any removal/ replacement/ reinstallation/ relocation of the bracket.


EXCLUSIONS



• 
All setup excludes Searching/ Downloading/ Testing of APPs, WiFi connection, gaming console, streaming media, AV equipments, google home and other non-TCL products/ equipments.
• 
TCL will not hold responsibility nor be held responsible for lack of compatibility between purchased TV and third party wall brackets during installation and wall-mounting. 

• 
TCL will not hold responsibility nor be held responsible for any inconsistencies caused or damages done to purchased TV from wall-mounting service provided by external installers.

Note:

1. Selected brackets from other brands might not be compatible with TCL TV. In this case, a new bracket is required and installation fees apply. 

2. We DO NOT provide Bracket and Installation only. Customer must purchase TCL TV for bracket and installation.

TV Installation Terms & Conditions:

1). TCL will not hold responsibility nor be held responsible for lack of compatibility between purchased TV

and third party wall brackets during installation and wall-mounting.

2). TCL will not hold responsibility nor be held responsible for any inconsistencies caused or damages

done to purchased TV from wall-mounting service provided by external installers.

3). TCL will not hold responsibility nor be held responsible for any damages to property from wall-mounting

service provided by installers.

4).Additional charges of $20 will be applied for any sizes of TV disposal. We do not dispose other equipments other than the old TV.